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My School Printing

Privacy Policy

This privacy policy sets out how My School Printing Ltd Registered in England 07793033 uses and protects any information that you give My School Printing Ltd when you use this website.

My School Printing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This includes the privacy of personal data you supply to us for the purpose of producing our products.

We have carried out assessments of the legal basis for processing personal data and have concluded that this is necessary on the grounds of contractual and legal obligations together with our legitimate interests for the use of client and employee data for our commercial interests and employment respectively.

My School Printing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • the name and class name of each pupil taking part in the project, to produce sample cards and final orders
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
  • You have the right to withdraw consent to marketing at any time by contacting us at info@myschoolprinting.co.uk.
  • By requesting an artwork pack/registering with us for a project and supplying us with names and class names, you confirm you have consent of the parent/guardian of each child under the age of 16 to enable us to process your order.
  • The retention of this data is subject to periodic review every 6 months.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not store or share any of your information outside of the European Economic Area [EEA].

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@myschoolprinting.co.uk.
  • We may have to share your personal data with subcontractors who produce our products and deliver to you. This information is sent via secure connection and our printers and delivery companies privacy policy is also available upon request.
  • Our printer works to data security by design to ISO27001 standard we have a DPO in place and will have completed all the necessary training and documentation to achieve the new standard by the 25th May 2018.

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email:info@myschoolprinting.co.uk or write to My School Printing, Unit 62D Lord Avenue, Teesside Industrial Estate, Stockton on Tees TS17 9JX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

LiveChat

We use a third party provider, Orlark, to supply and support our LiveChat service, which we use to handle customer enquiries in real time. For more information please visit https://www.olark.com/privacy-policy

If you use the LiveChat service we will collect your name, email address (optional) and the contents of your LiveChat session. This information will be retained for a period which will be periodically reviewed every 6 months and will not be shared with any other organisations.

You can request a transcript of your LiveChat session if you provide your email address at the start of your session or when prompted at the end.

Contact Details:

My School Printing Ltd

DPO: Karen Roper

Email: info@myschoolprinting.co.uk

Address: Unit 62D Lord Avenue, Teesside Industrial Estate, Stockton on Tees, TS17 9JX

Phone: 01642 767519

“We've been using your services for over 5 years now and we absolutely love the cards and printed items we get. The kids really enjoy making then and it is a good money raiser for our PTA.”

Pelham Primary School